Privacy Policy

What we collect

We keep collection to what the product needs to function and what the law requires.

• At checkout: your name, email address, country, and billing details. Card numbers are handled by our payment provider; they never reach our server.
• Your licence: the domain(s) you activate, activation timestamps, and the licence key issued to you.
• Support: the contents of any email you send us.
• Site analytics: aggregate page views on this marketing site. We do not build advertising profiles.

What we do not collect

We do not collect data from the DecaNime installation you run. The software is self-hosted: your catalog, your users, and your traffic stay in your database on your server. We have no access to them and no mechanism to obtain them.

Why we process it

• To deliver the licence and the download you paid for.
• To provide support when you ask for it.
• To meet tax and accounting obligations.
• To detect and prevent licence abuse and payment fraud.

Who we share it with

Only the processors required to run the store:

• Payment providers — to charge your card and to handle refunds.
• Email delivery — to send your licence and receipts.
• Hosting and CDN — to serve this website.
• Tax authorities — where the law requires reporting.

We do not sell your data. We do not share it for advertising.

Cookies

This site sets a small number of functional cookies. The store needs one to keep your cart between pages, and the site may set a preference cookie. We do not use third-party advertising or cross-site tracking cookies on this site.

How long we keep it

Order and licence records are kept for as long as the licence is active, and afterwards for the period required by tax and accounting law. Support emails are kept for two years. Analytics data is aggregated and retained in summary form.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal data we hold about you, and to object to certain processing. Email us and we will act on a verified request within 30 days.

Deleting your data does not cancel a licence, and does not remove records we are legally required to keep.

Security

This site is served over HTTPS. Access to order records is limited. Payment card data is never stored on our servers. No system is perfectly secure, but we take the ordinary precautions seriously.

Children

This is a commercial software product. It is not directed at children, and we do not knowingly collect data from anyone under 16.

Changes

If this policy changes materially, we will update the date at the top of this page.

Contact

Privacy questions and data requests: [email protected]